COOKIE AND PRIVACY POLICY

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COOKIE POLICY

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We use cookies and similar technologies such as pixels, local storage and mobile ad IDs (collectively referred to in this policy as “cookies”) to collect and use data as part of our Services, as defined in our Privacy Policy (“Services”) and which includes our sites, communications, mobile applications and off-site Services, such as our ad services. In the spirit of transparency, this policy provides detailed information about how and when we use these technologies. 

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By continuing to visit or use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described in this policy.

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What technologies are used?

 

COOKIES

A cookie is a small file placed onto your device that enables features and functionality. Any browser visiting our sites may receive cookies from us or cookies from third parties such as our customers, partners or service providers. We or third parties may also place cookies in your browser when you visit other sites that display ads or that host our plugins or tags.

We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and is used for many purposes, such as recognizing you as an existing user, so it’s easier to return to and interact with our Services without signing in again. Since a persistent cookie stays in your browser, it will be read when you return to one of our sites or visit a third party site that uses our Services. Session cookies last only as long as the session (usually the current visit to a website or a browser session).

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PIXELS

A pixel is a tiny image that may be embedded within web pages and emails, requiring a call (which provides device and visit information) to our servers in order for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.

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LOCAL STORAGE

Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve your experience, for example, by enabling features, remembering your preferences and speeding up site functionality.

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OTHER SIMPLE TECHNOLOGIES

We also use other tracking technologies, such as mobile advertising IDs and tags for similar purposes as described in this Cookie Policy. References to similar technologies in this policy includes pixels, local storage, and other tracking technologies.

Our cookie tables lists cookies and similar technologies that are used as part of our Services. Please note that the names of cookies and similar technologies may change over time.

What are these technologies used for?

Below we describe the purposes for which we use these technologies.​

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PREFERENCES, FEATURES AND SERVICES

We use cookies and similar technologies to enable the functionality of our Services, such as helping you to fill out forms on our Services more easily and providing you with features, insights and customized content in conjunction with our plugins. We also use these technologies to remember information about your browser and your preferences.

For example, cookies can tell us which language you prefer and what your communications preferences are. We may also use local storage to speed up site functionality.​​

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ANALYTICS AND RESEARCH

Cookies and similar technologies help us learn more about how well our website performs in different locations.

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We use these technologies to understand and improve our website, including as you navigate through our sites or when you access this site from other sites, applications or devices. ​Third parties such as service providers may use cookies in connection with our website.

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YOUR CHOICES​

You have choices on how we use cookies and similar technologies. Please note that if you limit the ability of us to set cookies and similar technologies, you may worsen your overall user experience, since it may no longer be personalized to you. It may also stop you from saving customized settings like login information.​

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Browser Controls

Most browsers allow you to control cookies through their settings, which may be adapted to reflect your consent to the use of cookies. Further, most browsers also enable you to review and erase cookies, including our cookies. To learn more about browser controls, please consult the documentation that your browser manufacturer provides.

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What is Do Not Track (DNT)?

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. As such, we do not generally respond to “do not track” signals.

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OTHER HELPFUL RESOURCES

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To learn more about advertisers’ use of cookies, please visit the following links:

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• Internet Advertising Bureau (US) - https://www.iab.com​

• European Interactive Digital Advertising Alliance (EU) - https://www.edaa.eu​

• Internet Advertising Bureau (EU) - https://www.iabeurope.eu​

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YOUR CONSENT

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BY ACCESSING OUR SITES, PURCHASING OUR PRODUCTS, AND COMMUNICATING OR OTHERWISE INTERACTING WITH US, YOU ARE ACCEPTING AND CONSENTING TO THE INFORMATION PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

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INFORMATION COVERED BY THIS PRIVACY POLICY

 

This Privacy Policy applies to information collected about you by the Sites and Carole Hyder (“The Company”). As used herein, "Personal Information" means information that personally identifies or can be associated with you, such as your name, email address, shipping and billing address, phone number, gender, birth date or credit card number. "Non-Personal Information" is information that relates to you but does not directly identify you. "Information" is collectively used herein to refer to both Personal Information and Non-Personal Information. This Privacy Policy does not apply to any third parties or any websites that might be linked to our Sites or products.

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CATEGORIES OF INFORMATION WE COLLECT

The Company and our third-party service providers collect Information about you from a variety of sources, including Personal Information you provide directly to us when you order, purchase, or register a product, request information or samples, register as a Member, download or access the mobile applications, request to become a Member, use a Site, or otherwise communicate with us or otherwise interact with us. We collect Information about your use of the Sites, including the pages you visit and your interaction with the websites and mobile applications. That Information may be linked to your email address if you provide it to us or to your mobile device with respect to your interaction with the mobile applications. We also collect Information about you from third parties, including other online services and our business partners. We may use or combine any of the Information collected about you for any of the purposes described in this Privacy Policy.

Personal Information. Personal Information includes your name, email address, shipping and billing address, phone number, gender, birth date or credit card number, and any other information attributable to an identifiable natural person or household, including the information described in California Civil Code Section 1798.140(o). Each piece individually is a piece of Personal Information, and we collect varying amounts of Personal Information based on how you engage with us. We collect Personal Information when you order a product from us, register to receive communications from us, create an online account on one of the Sites, download or access our mobile applications, submit an application to become a Member, request or subscribe to catalogues, product information, promotions or other communications from us, contact or communicate with us, participate in surveys, enter contests or promotions, submit a product review, testimonial, comment, suggestion, or other content to us, access or use our pages or accounts on any third-party social media platforms such as Facebook, Twitter, Pinterest, Instagram, etc., or otherwise interact with us online (including through a Site or the mobile applications) or by phone, mail, fax, or in person. We may gather your birthday as well as your contact information, including physical, shipping and e-mail address, your country of residence and preferred language. We may obtain your social security number and bank routing information in connection with your application to become a Member and in the course of your relationship with us as a Member. We do not collect payment card information from you; when you purchase a product or otherwise make a payment through our Sites, your card information is received directly by our card processing service provider and not to or through our systems. We do collect information relating to your purchase, including the amount of your purchase, the products that are purchased, your shipping address and a transaction reference number, Based on how you interact with us and the information you share, we use the Personal Information we collect to process and communicate with you about your order, establish a customer relationship with you, ship the products you ordered, process payments, enhance your shopping experience, communicate with you about our products and events that may be of interest to you, and for other marketing and research purposes.

Information Collected Automatically. Our Sites use various tracking technologies that may include cookies, log file information, web beacons, location data, online analytics, and third-party ad serving companies (collectively, "Tracking Tools") to automatically collect Information from you. We, along with our third-party service providers, use Tracking Tools for a variety of purposes, including enhancing your online experience and our product offerings. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Tracking Tools that we may use.

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Cookies: We and our third-party service providers use cookies, which are small files that are stored on your computer or mobile device that allow websites to remember information about you. For marketing purposes and to help personalize and improve our Online Services we use cookies to monitor how the services offered on the Sites (“Online Services”) are used.

Log File Information: Log file information may be automatically reported by your browser or mobile device each time you access a Site. This Information may include your IP address, device and software characteristics (such as type and operating system), browser type, Internet service provider, URLs, referring/exit pages, click data, domain names, landing pages, pages viewed, and other such information.

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Location Data: When you access the website via a mobile device, we and our third-party service providers may access, collect, monitor, and/or remotely store information regarding your mobile device, as well as real-time "location data," which may include GPS coordinates. Your device should require you to provide permission before our Site obtains precise geolocation information from a browser's geolocation API or from technologies like GPS, Wi-Fi, and/or cell towers. We and our service providers may use this approximate location and/or precise geolocation information, along with other information submitted by you, to provide you with location-based services like local store information, search results, special offers, and other personalized content.

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Most browsers and mobile devices allow Members to enable or disable precise geolocation using pop-ups or controls located in the settings menu. If you have questions about how to disable your device's precise geolocation services, please contact your browser developer, mobile service carrier, or device manufacturer. You may also stop collection of precise geolocation information by our mobile application by uninstalling the mobile application using the standard uninstall process available as part of your mobile device.

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Online Analytics: We use third-party analytics tools to help us measure traffic and usage trends. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information, which assists us in improving our Online Services and offerings.

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Third-Party Ad Serving Companies: We may use third-party advertising companies to serve ads after you visit our Sites. Such advertising companies also may separately use Tracking Tools, including cookies, in the course of delivering targeted advertisements to our Online Services.​

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LINKS, THIRD-PARTY WEBSITES, AND SOCIAL MEDIA PLATFORMS

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Our Online Services and communications may contain links to other websites and social media platforms such as Facebook, Twitter, Instagram or Pinterest ("Linked Sites"). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you link to them from our website or communications. This Privacy Notice does not apply to any Linked Sites. We have no control over the collection or use of Information, including Personal Information, on any Linked Sites. We encourage you to read and understand the privacy practices of any Linked Sites that you visit.

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MEMBERS FROM OUTSIDE THE UNITED STATES

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Our Sites are provided and operated from within the United States and are subject to the applicable state and federal laws of the United States. If you are located outside the United States, please be aware that your Information is being transferred to and stored in the United States. Our Online Services and the terms of this Privacy Policy may or may not comply with laws of jurisdictions other than the United States. If you do not agree with this, please do not use our Online Services.

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CALIFORNIA RESIDENT'S PRIVACY RIGHTS

Residents of the State of California may request a list of categories of third parties to which we have disclosed certain Personal Information (as defined by California law) during the preceding year for those third parties' direct marketing purposes. In addition, upon verifiable written request, we will provide to you information regarding the categories of Personal Information we gather about you, the categories of sources from which we obtain the Personal Information, the business or commercial purposes for which the Personal Information is gathered (and, in the event we sell Personal Information, the business or commercial purpose for such sales), and the categories of third parties with which we share or, in the event we sell Personal Information, the categories of Personal Information sold and categories of third parties to whom we sell the Information, by category of Personal Information sold to such parties, respectively. In addition, upon verifiable request or when required or otherwise appropriate, and within periods (if any) set by applicable law, we will grant you reasonable access to or copies or other compilations of the specific items of personally identifiable Information that we hold about you provided that you establish to our reasonable satisfaction that you are the person whose Personal Information is requested. We may deny such access where the denial is permitted by applicable law and every request from an individual will be assessed on a case-by-case basis. In the event a request is denied, we will notify you regarding the reasons for the denial in writing. Consistent with how your personally identifiable Information is maintained in the ordinary course of our business, we will provide the Information in an understandable form, and to the extent feasible in a format that permits you to use the Information on other systems. We may impose a reasonable charge when a request is made (e.g., for photocopying or postage) to the extent permitted under applicable law. In addition, we will take reasonable steps to permit you to correct or amend personally identifiable Information that is demonstrated to be inaccurate or incomplete. We also will delete Personal Information we have gathered about you when you make a verifiable request that we do so, except to the extent applicable law permits or requires us to maintain that Information. To guard against fraudulent requests for access, we will require sufficient information to allow us to confirm the identity of the individual making the request before granting access or deleting the Information. We will not discriminate against consumers who exercise their rights under California law. However, we may charge different prices or provide a different quality of goods or services if the difference is reasonably related to the value provided by your Personal Information and may offer financial incentives to an individual for the collection, sale, or deletion of Personal Information if the individual provides its prior consent to the terms of those incentives.

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California's Do Not Track Notice: At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites and online services, our Online Services are currently unable to respond to Do Not Track signals. To find out more about "Do Not Track," you may wish to visit http://www.allaboutdnt.com.

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CHILDREN'S PRIVACY

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This website is intended for use only by persons 18 years of age or older. By using our Sites, you represent that you are at least 18 years of age. In addition, we do not knowingly solicit or collect Personal Information online from children under the age of 13 without parental or guardian consent. Please contact us as provided below in the Contact Us section if you believe we may have collected such Information without parental or guardian consent.

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EMAIL SECURITY

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"Phishing" is a scam designed to steal your Personal Information. If you receive an email that looks like it is from us asking you for your Personal Information, please notify us as provided below in the Contact Us section.

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CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time effective upon posting the revised Privacy Policy, along with the date on which it was most recently updated, on our Online Services. Please check our Privacy Policy periodically to see if it has been updated. If a change to this Privacy Policy materially affects the use or disclosure of your Personal Information, we will notify you by placing a more prominent notice on our home page. By continuing to use our Online Services, order products, provide us information, or otherwise interact with us thereafter, you agree to accept such changes to this Privacy Policy. Please contact us as described below if you would like information regarding any such changes.